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The UKAA Build To Rent Fayre 2021

We celebrated the return of in-person events with the UKAA Build To Rent Fayre, it was the highlight of the year!

 

Building on the success of last year's Festival we had an conference packed with sessions focused on what really matters plus Study Tours for the quick off the mark.

 

Date: 

Monday 15th - Tuesday 16th November 2021

 

Venue: 

Etc Venues, 133 Houndsditch, Liverpool St, London EC3A 7BX

 

Fayre Activities:

Monday 15th November

- Half day study tours around London. Choose from touring BTR developments in Walthamstow, West London or Elephant & Castle & Croydon

- Full day study tour in Manchester

- Virtual Reverse Trade Show sponsored by Mint Commercial - Open to exhibitors only

Tuesday 16th November

- Full day conference in London

- Captains of Industry breakfast (invitation only)

- Exhibition of over 30 leading BTR suppliers

- Resident experiences - Join us for creative art workshops and wreath making classes

- HomeViews National Awards

- The Building Talent Recognition Awards

- Health and Wellness sessions throughout the day sponsored by Educated Body

- Drinks reception

- Dinner sponsored by Quadient

- Live band (yes, we had a dance floor too!)

 

We had 3 streams running throughout the day offering different sessions to choose from with fun MCs hosting each room:
Main room - John Badman, CallisonRTKL
Break out Stream 1 – Chotip Arora, Fossey Arora
Break out Stream 2 – Nicky Dorman, Sherbourne Developments Group Ltd
Here are some more of our conference highlights:
  • Study tours across London and Manchester
  • “The Value of Operational Excellence – the link between Opex and Rent”
  • Road-test the UKAA Best Practice Guide with you, the user
  • Getting the best from your operator – what’s the right structure?
  • Focus on Lease-up 1 – What a year, stories from the letting front-line
  • Focus on Lease-up 2- Mystery shopping the sector
  • Who Lives In Build To Rent 2 - The UK Report
  • Corporate Lets – a new way to reach the buyer
  • DMR – Best Practice in Action
  • Employment in BTR – The Living Wage
  • HomeViews National Awards for best BTR scheme and landlord
  • The Building Talent Recognition Awards for our special people

Headline Sponsors

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Ticket Prices (all prices excluding VAT)

Ticket Type Rate Price
Monday 15th November - London & Manchester

 ***PLACES EXTREMELY LIMITED***

Study Tour - London Walthamstow – 3 schemes 4 hours (pm)

***SOLD OUT***

Normal price £100 £25 only before 29/10/21 with conference ticket
Study Tour – London Elephant & Castle and Croydon  – 3 schemes 4 hours (pm)

***SOLD OUT***

Normal price £100 £25 only before 29/10/21 with conference ticket
Study Tour – London Wembley & West London  – 3 schemes 4 hours (pm)

***SOLD OUT***

Normal price £100 £25 only before 29/10/21 with conference ticket
Study Tour - Manchester - 6 schemes full day Normal price £200 £50 with conference ticket
Tuesday 16th November - London

 

Conference, Exhibition & Dinner Member Rate £490.00
Conference, Exhibition & Dinner Non-Member Rate £590.00
Conference & Exhibition Member Rate £295.00
Conference & Exhibition Non-Member Rate £345.00
Dinner Only Member Rate £295.00
Dinner Only Non-Member Rate £345.00
Table of 10 at Dinner Member Rate £2750.00
Table of 10 at Dinner Non-Member Rate £3250.00

Headline Sponsors

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Lanyard Sponsors
Dinner Sponsors
Virtual Reverse Trade Show Sponsors
Insights Sponsor
Health & Wellbeing Sponsor
Drinks Reception Sponsor

Festival Exhibitors

Event Partners

  • - MANCHESTER STUDY TOUR – MONDAY 15TH NOVEMBER

    Tickets to the study tour can be purchased as an add-on with any full paying conference ticket.

     

    10.30am – Meet/Coffee at Vox followed by tour of development

    11.30am – Tour of Trilogy (opposite Vox)

    12.30pm – Tour of Deansgate square (West Tower)

    1.30pm – Lunch at Deansgate Square

    2.30pm – Tour of Angel Gardens ( TBC)

    3.30pm – Tour at Manchester Life (Ancoats)

  • 12:00 - 16:00 LONDON STUDY TOURS – MONDAY 15TH NOVEMBER

    West London

    Developments include:

    • Charter Place, Greystar
    • UNCLE, UNCLE Realstar
    • Quintain

    Elephant & Castle & Croydon

    Developments include:

    • Ten Degrees, Greystar
    • Number 26, Native
    • Park Central East, Living by Lendlease

    Walthamstow

    Developments include:

    • Blackhorse Mills, Legal & General
    • Equipment Works, Greystar
    • Apex House, Grainger

  • - LONDON – TUESDAY 16TH NOVEMBER

  • 8:15 - 8:45 Conference Open

    Registration opens – Coffee and Networking

  • 8:45 - 9:15 Welcome, Mindfulness and Introductions

  • 9:15 - 10:00 John Lewis: From Retailing to Renting

    Insight into JLP philosophy, heritage and brand, and how this applies in the BTR market.

    Presented by Sophie Hine, Innovation Lead, Build To Rent at John Lewis & Partners.

     

    Sophie brings 15 years experience in the John Lewis Partnership, having operationally led 8 different John Lewis branches, headed up a £900m digital trading team and developed market leading customer experience propositions worth £50m including digitalising core services during the COVID pandemic. Sophie currently leads on innovation and commercial development within the Strategy team focusing on significant step out and diversification opportunities. She is leading the propositional development of JLP’s entry into Build to Rent, with a focus on customer experience, market disruption and JLP differentiation.

     

  • 10:00 - 10:45 The Value of Operational Excellence – the link between Opex and Rent

    This presentation and panel session looked at operational costs analysis and explored the correlation with rental performance.

    Panel discussion hosted by Jason Hardman, CBRE
    Panel: Invesco; Simon Chatfield, APO; Dougie Orton-Wade , Allsop and Nadeem Butt, Urbanbubble

     

    Jason Hardman, CBRE – Jason is the head of the UK Residential Valuation business and is responsible for leading the team taking specific responsibility for key client Build to Rent and PRS instructions including those for Get Living, Grainger, L&G (both BTR and Single Family funds), M&G, Aberdeen Standard, Federated Hermes, Fizzy Living, Essential Living and many others. Jason is the client lead for many of our Affordable Housing valuation clients such as L&Q, Sage Housing and L&G Affordable Homes and holds many key client relationships across the residential investment and development banking sector including those with Lloyds Banking Group, HSBC and Barclays. Jason is also our lead on valuation guidance and procedures relating to building safety in residential buildings. Jason has more than 25 years experience across both commercial and residential properties. He is actively involved with the British Property Federation and was RICS Chair of the working Group to provide formal guidance on the Valuation of Build to Rent properties.

     

     

    Simon Chatfield, APO – Apo_ currently manages over 1,200 homes for investor partners, including 600 homes at Apo_Barking and 500 homes at Apo_Kew. Simon oversees Apo operations and business development. He has been involved in the sector for 10 years playing an active role in helping to shape policy and innovation as well as in the design, construction and operation new developments.

     

    Dougie Orton-Wade, Allsop

  • 10:45 - 11:15 Tea & Coffee Break

  • 11:15 - 12:00 BREAKOUT STREAM 1: Help! How should I employ my operator?

    What are the different ways of employing operators and what are the key benefits and downsides?

    Panel discussion hosted by Cyrill West, Eversheds Sutherland

    Panel: Danielle Bayless, Quintain Living,  Lesley Roberts, Allsop

     

    Cyrill West, Eversheds Sutherland – Cyrille is the Head of Eversheds Sutherland’s Build to Rent practice in London and is based within the firm’s Real Estate team. He has over 20 years’ experience of working for a broad range of clients, primarily acting for institutions and foreign investors. Cyrille started acting for institutional and foreign investors, working on high value acquisitions, developments and disposals before branching into the “beds” sector. For the last 5 years, Cyrille has focussed on the build to rent sector and was made Head of Build to Rent in the firm’s London office 3 years ago. Whilst primarily focussing on high value forward fundings and developments within the BTR sector, Cyrille also co-ordinates the firm’s advice on all aspects of BTR, from construction, planning and regulatory issues through to setting up property management structures and agreements, development finance and on- and off-shore fund structuring.

     

    Lesley Roberts, Allsop – Lesley is a Partner at Allsop specialising in build to rent. She is a well-known specialist in the residential investment market and has been heavily involved in the evolution of build to rent in the UK over the last few years. Prior to joining Allsop, Lesley was a Director at Pinnacle Group, spearheading PRS services for large scale residential landlords and investors, and has a decade of experience working with developers, housing associations and institutional investors in acquiring, building and efficiently operating large scale PRS portfolios. With 14+ years of UK PRS experience, her expertise incorporates all facets of large-scale residential portfolio performance including product suitability, design, lettings, management, operations and strategic asset management. She has contributed to thought leadership through both the British Property Federation (BPF) and Urban Land Institute (ULI), having toured the US studying their multi-family model and heavily involved with the second edition of the ULI’s ‘Build to Rent Guide’, and more recently appointed as the President of the UKAA – the specialist industry body for build to rent. Lesley started her career in the hotel industry running five-star operations. Prior to working in the UK property market, Lesley worked in mining, shipping and heavy industry sectors specialising in stakeholder relations, media and community engagement in Australia. Lesley is Chair of Soho Housing Association, an active member of Women in Property and supporter of Real Estate Balance.

     

    Danielle Bayless, Quintain Living – Danielle joined Quintain as Quintain Living’s COO in 2020, bringing over 30 years of U.S. multifamily experience with her. Prior to Quintain, Danielle served as Vice President of Operations at Essex Property Trust, an S&P 500 company, providing strategic leadership for all aspects of team and asset performance including budgeting and lease up execution for a portfolio of 23,000 homes. She has additionally held board seats on the Housing Industry Foundation (HIF) as well as multiple regional chapters of the California Apartment Association (CAA).

  • 11:15 - 12:00 BREAKOUT STREAM 2: Designing for Operation with Smart Technology

    The journey to optimum efficiency – from design to operation

    Panel discussion, hosted by David Minnis, Edgington Urban
    Panel: Muir Baxter, SmartRent; Magnus Leask, Hoare Lea; Alastair Mullens, Vertus, Canary Wharf Group; Glyn Fordham TLJ Access Control

     

    Muir Baxter, SmartRent – Muir Baxter has more than 15 years of experience in high-end residential and technology markets and is the UK Sales Director for SmartRent, a US-based enterprise smart home automation company catering to the needs of property owners, managers, and homebuilders, Muir commands all sales activity in the United Kingdom and has pioneered the company’s growth in this market since joining SmartRent in 2020.

     

     

     

    Magnus Leask, Hoare Lea – Magnus Leask is a Director at Hoare Lea working as their IT lead. Following his Masters from Southampton University in Information Systems, Magnus’s started in the Sports Marketing ICT space, designing and delivering ICT solutions for major sporting events across 20 countries, including the Olympics and the FIFA World Cup experience. In his role, Magnus works across a variety of sectors, but focuses upon residential schemes, including BTR, market focused and later Living. When creating a smart apartment block, consideration should be given to both the Landlord spaces as well as the apartments. Tenant experience must be exceptional and this can be achieved by ensuring all Core Building Systems are connected and operate collectively. Within the apartments ensuring the tenant or owner has complete control over the apartment from both a functionality, management and efficiency, ensuring all systems are integrated and operate as one. Magnus’s and Hoare Lea’s residential clients include Legal & General, Land Securities and Argent.

     

    Alastair Mullens, Vertus, Canary Wharf Group – Alastair joined Canary Wharf Group in 2018, to establish the Canary Wharf Group’s (CWG) Build-to-Rent platform, Vertus. He is currently overseeing the delivery of three seed assets totalling 1,137 units, all based on the Canary Wharf Estate. The first new residential tenants moved in in February 2020. He is now working closely with CWG’s development team to design and envision the future phases of private rental product for the Estate.

     

     

    Glyn Fordham TLJ Access Control – Glyn Fordham is TLJ’s specialist Business Development Manager for the BTR, PRS, Multi-Family Residential and Co-living sector. With over a decade working in Smart Building Infrastructure, Glyn combines formidable technical product knowledge with practical site implementation experience. As a result, he is able to work with the client and their contractors to develop an integrated access control solution precisely tailored to each individual project.

  • 11:15 - 12:00 BREAKOUT STREAM 3: Choosing the right ESG Framework for Residential

    Choosing the Right ESG framework for institutional PRS.

    Presentation by Alex Notay, PfP Capital and James Simondson, British Property Foundation followed by a panel discussion with Rachael Sherratt, JLL

     

    Alex Notay, PfP Capital – Alexandra Notay is Placemaking and Investment Director at PfP Capital, the fund and asset management arm of Places for People Group, overseeing a UK-wide residential strategy. She is an internationally recognised expert on build to rent, placemaking and sustainable urban development, with 17 years’ strategic advisory and investment experience to private sector, government and third sector organisations across four continents. In January 2019 Alex was selected as one of the 48 women shaping the future of UK real estate at the prestigious BISNOW Women Leaders event. Alex is a published author and editor of over 30 books and reports on real estate including the renowned ULI UK Best Practice Guide on Build to Rent (2014, 2016). Alex is vice-chair of the ULI UK Residential Council, chair of the BPF working group on residential ESG, serves on BPF’s Build to Rent Committee, AREF’s ESG / Impact Investing committee and is a Member of CREFC Europe. She is also a non-executive director of Essensys plc, Co-Chair of the Creative Land Trust, Commissioner on the UK Geospatial Commission, SouthWest Board Member for LandAid and trustee of the SunScreenIT Foundation. With a reputation for being ‘abnormally energetic’, Alex is passionate about enabling tangible social impact through innovation and collaboration as well as mentoring the next generation of diverse talent.

     

    James Simondson, British Property Foundation – James Simondson is an Assistant Director of Policy at the British Property Federation and leads on residential policy, including Build to Rent. James has a career background in the civil service in Australia, working in urban planning policy in one of the world’s most liveable cities, Melbourne. As part of James’ role at the BPF he has coordinated the ‘Who Lives in Build to Rent?’ research projects, bringing together BPF, Dataloft, London First and UKAA to help build understanding of Build to Rent with key stakeholders in government and local authorities.

     

    Rachael Sherratt, JLL – Rachael Sherratt is a Director across the Net Zero Consulting and Project Management teams at global real estate consultancy JLL. Currently leading on the delivery of a number of mixed-use, highly sustainable schemes including the Finzels Reach development quarter in Bristol which will house the highest-rated BREEAM Outstanding office scheme outside of London along with the first build to rent in the city, Rachael also advises a number of large investors on tangible methods for achieving net zero across their portfolios in the UK, notably at The Crown Estate. With a background as a Chartered Architect, Rachael has worked on award-winning schemes in both rural and urban locations across the UK. Rachael is also a judge on a number of regional property award programmes, is a trained mentor and was 2020/2021 Chair of Women in Property South-West

  • 11:15 - 13:00 BREAKOUT STREAM 4: Road-test the UKAA Best Practice Guide

    Road-test the UKAA Best Practice Guide with you, the user

  • 12:15 - 13:00 Breakout Stream 1: Can we develop a digital BTR performance benchmark?

    Presentation followed by Q&A with Simon Scott, Joe Darkins, JLL and Lesley Roberts, Allsop 

     

    Simon Scott, JLL – Simon Scott leads the JLL Living Capital Markets Team Markets covering sectors including Build to Rent, Student Accommodation, Coliving, Retirement Living, Healthcare as well as the Living Funding team. Based in London, he has over 20 years’ experience across multiple transactional disciplines. Simon spent 12 years working in the Residential Investment team at Savills where he was eventually appointed as the Head of Residential Investment. He has experience structuring affordable housing investment deals but most of his time was spent working with developers and investors in the student accommodation sector. Upon leaving Savills, Simon was appointed to the board of Watkin Jones as Investment Director, gaining considerable experience in the acquisition, structuring and subsequent disposal of investment opportunities both in student and residential investment. Simon was subsequently appointed as Chief Development Officer at CL Serviced Apartments, an Oaktree Capital Management backed platform. His responsibilities at CL Serviced Apartments included identifying suitable development opportunities and overseeing their planning and subsequent delivery. Under his leadership, eight development sites were secured, with further sites acquired through the corporate acquisition of the Service Apartment Company (SACO). Simon joined JLL in November 2015, and now leads the teams specialising in Student, Coliving, Multifamily and Healthcare with a particular focus on residential investment work.

    Lesley Roberts, Allsop – Lesley is a Partner at Allsop specialising in build to rent. She is a well-known specialist in the residential investment market and has been heavily involved in the evolution of build to rent in the UK over the last few years. Prior to joining Allsop, Lesley was a Director at Pinnacle Group, spearheading PRS services for large scale residential landlords and investors, and has a decade of experience working with developers, housing associations and institutional investors in acquiring, building and efficiently operating large scale PRS portfolios. With 14+ years of UK PRS experience, her expertise incorporates all facets of large-scale residential portfolio performance including product suitability, design, lettings, management, operations and strategic asset management. She has contributed to thought leadership through both the British Property Federation (BPF) and Urban Land Institute (ULI), having toured the US studying their multi-family model and heavily involved with the second edition of the ULI’s ‘Build to Rent Guide’, and more recently appointed as the President of the UKAA – the specialist industry body for build to rent. Lesley started her career in the hotel industry running five-star operations. Prior to working in the UK property market, Lesley worked in mining, shipping and heavy industry sectors specialising in stakeholder relations, media and community engagement in Australia. Lesley is Chair of Soho Housing Association, an active member of Women in Property and supporter of Real Estate Balance.

    Joe Darkins, JLL 

  • 12:15 - 13:00 BREAKOUT STREAM 2: Accessing the $8 billion corporate lets market

    A review of the available routes into the market, and the steps needed to get there.

    Presented by Merilee Karr, Under the Doormat Group with Deborah Heather and Paolo Rigutto, Reach UK

     

    Merilee Karr is the CEO and Founder of UnderTheDoormat Group encompassing; UnderTheDoormat Managed, professionally hosted short-term lets; Hospiria, a SaaS + Service software to simplify distribution and operations and TrustedStays, a government and corporate focussed booking platform. Passionate about professionalising the growing industry, she is elected Chair for UK Short Term Accommodation Association, working with BEIS, HMRC, Westminster Council and MHCLG. An accomplished speaker on TV, radio and at industry events, she has many prestigious accolades, including JP Morgan’s Top Female Powered Companies and the Rapid Response Award by Estate Gazette (2021), and the Business Woman of the Year (2019).

     

    Deborah Heather is CEO of Quality Int’l Assessment Services (QIAS), home of Quality in Tourism (QT). QIAS is an international assessment and accreditation company working across sectors including Tourism, Hospitality, Property and Further Education, primarily assessing quality, compliance and customer service. Deborah has over 25 years of hospitality, tourism and travel experience; an award winning ex-Hotel Managing Director and a graduate of Cornell University General Managers program. Deborah and her team have evolved a new type of accreditation, focussed on the consumer and operator needs. Having thrown away the rule book; there are neither prescriptive quality standards nor designators; the Quality in Tourism accreditation is about creating trust with consumers and supporting operators in their continuous improvement journey. Partnering with the STAAA, PASC and ASSC, QIAS is now the largest hospitality accreditation body in the UK. The accreditation is featured in Which? magazine and recommended to consumers. QIAS designed and operate a comprehensive set of accreditations and awards underpinned by entry level scheme, Safe, Clean & Legal™. The accreditations include the QT version of Quality Star Ratings, REST, (Responsible, Ethical and Sustainable), WellBMe (Wellbeing and Mental Health accreditation) and F.A.R.E (Food: Authentic, Responsible, Ethical), as well as access and inclusive awards, and Great 4’s to help operators market to potential guests. Working towards B-Corp status, QIAS is a consumer focussed 3rd party, independent accreditation body working across the sectors, QIAS can help any business where Property, Hospitality and Sustainability is key.

     

    Paolo Rigutto Reach UK

  • 12:15 - 13:00 BREAKOUT STREAM 3: The Living Wage

    A discussion about the importance of The Living Wage and the BTR Sector

    Panel discussion hosted by Nicky Dorman, Sherbourne Developments Group Ltd

    Panel: Joe Richardson, Living Wage Foundation; Charlotte Hopkinson, Grainger PLC; Oliver Ringsby-Burgess, HPS Services and Chris Pardoe, PropRec

     

    Nicky Dorman, Sherbourne Developments Group Ltd – Nicky has over 15 years’ experience working in the residential and mixed use property sector. Her international career includes working on large regeneration projects in Australia and Kenya. Closer to home, in the UK, Nicky has been involved in the delivery of the East Village for London 2012, Battersea Power Station, Chelsea Barracks and the BBC Television Centre, as well as working with Housing Associations across the country. Nicky’s expertise lies in product development, project management, marketing and sales.

     

    Joe Richardson, Living Wage Foundation – Joe joined the Living Wage Foundation in March 2021 as the Research Manager. His role involves conducting research into Minimum/Living Wage, low pay and in-work poverty. He is also a member of the independent, expert advisory group ‘Re-Wage’, which focuses on the recovery and renewal of work and employment in the UK as it tackles the economic impact of Covid-19. Before joining the Foundation, Joe worked in Quantitative Research roles at Gingerbread – the charity supporting single parents – and the London Chamber of Commerce and Industry.

     

    Oliver Ringsby-Burgess, HPS Services – Oliver is Chair of the UKAA Suppliers Council and also heads up HPS Services, a specialist provider of high end facility services (cleaning, security, engineering, plus) to the residential property sector. HPS fundamentally believe that everybody deserves a fantastic place to live, learn, work and stay and that this is the foundation of great life experiences and vibrant communities.

     

    Chris Pardoe, PropRec

     

    Charlotte Hopkinson, Grainger PLC  

  • 13:00 - 13:45 Lunch Break

  • 13:45 - 14:30 BREAKOUT STREAM 1: Focus on Lease-up 1: The power of mystery shopping in BTR

    hereSAY is SAY’s mystery shopping and benchmarking service for the BTR sector.

    Presented by Debra Yudolph and Esme Webb, SAY Property; followed by a panel discussion.


    Panel: Stephanie Barbabosa, Lendlease and Michael Herrington, Related Management Company

     

    Debra Yudolph, SAY Property Consulting, Partner – Debra is a founding partner at SAY, property consultants who work with clients to create better places to live and work. Debra has over 25 years’ experience in residential property and is recognised as one of the major contributors to the industry. Before starting SAY with Charles Seifert, Debra was Director of Asset and Property Management at Grainger plc for ten years. Debra is an expert in residential property and asset management with a particular focus on Build to Rent, Place Making, Regeneration and industry innovation with a keen interest in the positive social impact that can be delivered through new development. Debra has non-executive roles on the boards of Grove End Housing Limited, M&G Shared Ownership Fund and Accumulate – the Art School for the Homeless. She is an advisor to DeverellSmith Recruitment and served on the Board of Notting Hill Housing for nine years. She is a recognised spokesperson on behalf of the residential sector and is a member of Property Weeks Resi Senate.

     

    Esme Webb, SAY Property, Consultant – Esme graduated in 2016, with a 1st class honours in Sociology from the University of Bristol. She was then Head of Operations for property/hospitality start-up Flyp for three years. During this time, Esme was responsible for residential assets in eight UK cities, building up a wealth of experience in property management, customer service and operational best-practice. She specialises in operational scaling and efficiency, with a keen interest in the lessons that can be learnt from the hospitality sector. Since joining SAY in October 2020, Esme has used her experience to lead the set up and operation of HearSAY, our mystery shopping service.

     

     

    Stephanie Barbabosa, Lendlease, Head of BTR – Stephanie Barbabosa was appointed Head of Build to Rent in August 2017, bringing more than 25 years’ experience in the multi-family sector to the role.

     

     

     

    Michael Herrington, Related Management Company – Michael Herrington is a Senior Vice President for Related Management Company and has over 20 years of property management experience. His portfolio includes 35 luxury rental and condominium buildings with over 10,400 units located in New York City, Boston, Chicago, and District of Columbia. Prior to becoming Senior Vice President, Mr. Herrington was the Director of Business Operations for Related Management Company overseeing the induction of more than 30 sites into a newly established property management company and implementing companywide programs such as smoke-free living, resident bike share amenity, and a codified utility bill payment process. Mr. Herrington graduated from Stephen F Austin State University with a BA. He is a Certified Property Manager and a member of IREM. He is also a member of the Real Estate Board of New York, and the Bronx – Manhattan Board of Realtors. Prior to joining Related Management, Mr. Herrington was an Executive Director with Brookdale Living Communities in Raleigh, NC.

  • 13:45 - 14:30 BREAKOUT STREAM 2: The importance of the customer to the bottom line

    Presented by James Fenner, Audra Lamoon and Brendan Geraghty, Optim

     

    James Fenner – James worked as a brand and strategic consultant across a variety of industries and brings knowledge of how other sectors work to property. Coming from a customer and future stance, James offers a very different approach to property design and marketing. Together with running a property marketing consultancy James has been a keynote speaker at events such as MIPIM, RESI, PW Student Living and PW Retirement Living.

     

     

    Audra Lamoon – Audra was a ‘failed air hostess’ who decided to conquer her lack of customer service skills (due to air sickness) and travel to America in her late teens; to see how it was really done! Collecting ‘experiences’, she returned to the UK after 2 years and worked in the hospitality industry training Cross Channel Ferry, Hovercraft, Hotel and Retail in hospitality to name a few. After 7 years in the city of London as a consultant in one of the big 5; she formed her own company. That was 20 years ago and hasn’t looked back. With clients in the UK, USA and Middle East, she collects and shares her experiences, creating unique learning opportunities for a vast range of clients. Laser focused on people, property and service, she has amassed great clients like The Walt Disney Company, Hines, The Atlanta Braves, Bank of New York Mellon, Hammerson, Greystar, Invesco and The Canary Wharf Group.

     

    Brendan Geraghty, Optim – An Architect / Design and Development Strategist with multiple sector experience and sixteen years in senior project and business roles. Specialising in the residential sector, active in the Build to Rent (BTR) market since 2011 and recognised as a BTR thought leader. Demonstrates a unique ability to combine deep generalist and broad specialist knowledge, creating structured development and consumer centric BTR strategies integrating the principles of consumer culture with investment requirements. Brendan creates customer experience, architecture, construction solutions that are designed around the customer and deliver improved ROI.

  • 13:45 - 14:30 BREAKOUT STREAM 3: Who Lives in Build To Rent – Launch of Version 2

    Join us at the launch of the second version of our study: ‘Who Lives in Build To Rent?’ delving into the key findings of our UK BTR tenant demographic research.

    Presented by James Simondson, BPF and Julia Middleton, Dataloft
    Panel: Rob Sumner, Sigma Capital, Alex Greaves, M&G Real Estate

     

    James Simondson, BPF – James Simondson is an Assistant Director of Policy at the British Property Federation and leads on residential policy, including Build to Rent. James has a career background in the civil service in Australia, working in urban planning policy in one of the world’s most liveable cities, Melbourne. As part of James’ role at the BPF he has coordinated the ‘Who Lives in Build to Rent?’ research projects, bringing together BPF, Dataloft, London First and UKAA to help build understanding of Build to Rent with key stakeholders in government and local authorities.

     

     

    Alex Greaves, M&G Real Estate – Alex is responsible for setting the UK and European Living investment strategies and for driving overall fund performance. Alex is supported by two Assistant Fund Managers, Freddie Wonnacott for the M&G UK Residential Property Fund and Chris Jeffs for the M&G Shared Ownership Fund. Alex is currently recruiting a Fund Manager for the soon to be launched M&G European Living Property Fund. Alex joined M&G Real Estate in 2013 to establish and build the residential capability and team in the business. Today the team comprises a total of eighteen ndividuals including seven residential sub sector experts. Through Alex’ leadership the team have contracted over £1.4 billion of residential forward-funding deals including the establishment of partnership agreements with two housebuilders and a housing association. The team also benefits from the support of dedicated specialist individuals within the research, sustainability, development and construction, transaction management, and portfolio management teams. Through Alex’ direction M&G was once of the first institutional investment managers to launch a UK PRS fund and to forward fund a build to rent (BTR) development, the Rehearsal Rooms scheme in North Acton. This deal comprising 173 units acquired for £49.3m and now valued at £69.2m was also the first to offer discount to market rent homes within a BTR scheme. More recently, Alex also helped M&G become the first institutional investment manager to gain For Profit Register Provider status (FPRP) for third party pension funds with the launch of the M&G Shared Ownership Fund, which also accomplished the first FPRP transaction with a Housing association. Prior to joining M&G Real Estate, Alex spent seven years at Grainger with responsibility for the Schroders ResPut Fund and the Grainger Geninvest JV with Genesis housing. He also set up Grainger’s Ramp platform and managed its partnership with Lloyds Banking Group for distressed borrowers see more detail under Prue Starling’s biography below. Furthermore, prior to this Alex had oversight of a student accommodation portfolio whilst working for Bradford and Bingley Building Society. Alex is a member of the Royal Institution of Chartered Surveyors (RICS), of the Investment Property Forum (IPF) and the Chair of the British Property Federation Residential Committee.

     

     

    Rob Sumner, Sigma Capital

     

     

     

     

     

     

     

     

     

     

     

    Julia Middleton, Dataloft – An economist by training, Julia has worked in the real estate sector for over 20 years, with experience across both commercial and residential property. For Dataloft she works on consultancy projects for a range of clients, including assessing target markets for investment, examining the impact of regeneration and helping clients understand key changes and drivers of markets. Prior to Dataloft her experience includes 6 years working in the real estate strategy team of a global investment bank (Macquarie Capital) where she advised clients on real estate investment strategies across global real estate markets. Julia regularly gave input to board level decisions and her time at Macquarie included three years working in Sydney, Australia. Prior to that, working for Cushman & Wakefield she worked closely with the commercial fund management team, often road testing and exploring performance results for in-house funds.

  • 13:45 - 15:30 BREAKOUT STREAM 4: Road-test the UKAA Best Practice Guide

    Road-test the UKAA Best Practice Guide with you, the user

  • 14:45 - 15:30 BREAKOUT STREAM 1: Focus on Lease-up 2: What a year, stories from the letting front-line

    Panel discussion hosted by Stephanie Barbabosa, Lendlease
    Panel: Freya Richard, Vertus; Natasha Cooper, Grainger PLC; Sam Smith, Dandara; Craig Allden, Quintain, Paul Hyams, Liv Group


     

    Stephanie Barbabosa, Lendlease, Head of BTR – Stephanie Barbabosa was appointed Head of Build to Rent in August 2017, bringing more than 25 years’ experience in the multi-family sector to the role.

     

    Freya Richard, Vertus – As a Real Estate executive and an accomplished leader, she has overseen diverse portfolios and large teams in multiple markets across the US. Since crossing the pond and joining Lendlease, she has launched the operating platform Living by Lendlease which will oversee a £1bn pipeline of rental communities throughout the UK. The first two assets, Park Central West and Park Central East, opened in central London in 2021. The communities have already received numerous accolades, including being shortlisted for a Civic Trust Award and Development of the Year at the British Homes Awards.

     

     

    Sam Smith, Dandara – Sam has worked in the private rented sector for over 16 years and for the last 6 years within the Build to Rent Sector, previously working at Get Living and then joining Hamptons in 2017 as the Director of PRS and Build to Rent, and he has now recently joined Dandara Living as their National Head of Operations

     

     

     

    Natasha Cooper, Grainger PLC – Natasha is a chartered surveyor who has grown up the ranks of the property industry, her successful career spanning over 10 years’ now sees her as an authority in her field having built her expertise at Grainger even before they forged their journey into the Built to Rent leader that they are today. Having headed up the lease-up of Brook Place in Sheffield during the initial lockdown and seen the site stabilised within 12 months, Natasha is now back in her full-time role as Renewals Manager, leading an engaged team in Newcastle, driving asset values through rental growth and retention. Natasha’s expertise lies in ‘seeing the bigger picture’ with regard to each asset’s strategy. Understanding the commercial viability of an asset alongside what makes it an appealing home is a skill that Natasha has, that allows her to drive value whilst putting people at the heart of what she does.

     

    Craig Allden, Quintain – Craig joined the company in 2019 as a Senior Leasing Associate and was promoted to Leasing Manager in May of 2021, managing a team of 12. Craig started his career in retail as a sales advisor whilst studying for his English Literature degree and worked his way to becoming a Regional Operation Manager for a men’s lifestyle brand, overseeing their UK portfolio. At Quintain, Craig oversees the management of the Quintain Living Leasing Team. For the last two years, Craig played a significant role in helping deliver new leasing processes using technology already in place pre-pandemic but not designed to take over from the traditional leasing journey. During Covid new and existing online tools have increased leasing volume and enabled residents to move in sight-unseen from all over the world.

     

    Paul Hyams, Liv Group – Paul’s career began in the hospitality industry. Over the course of more than 15 years, his exceptional customer service philosophies and natural management savvy moved him quickly into various management positions for hotel groups in the U.S. He helped open the Sofitel Group’s premier Beverly Hills property, served as Rooms Division Executive and Senior Front Office Manager at the Stanford Court Hotel in San Francisco, and was a national hospitality trainer for Doubletree and Omni. Paul also has held positions in the Ritz-Carlton and Fairmont Hotels. While working in San Francisco in multifamily, Paul served as president of the Fillmore Jazz District Community Benefit District and on the board of the San Francisco Coalition for Better Housing. Paul was also very active in both the San Francisco and San Jose Apartment Associations in California. Paul has over 20 years’ experience in the Build-to-Rent sector in USA. As Vice-President of the US-wide company, Laramar, he looked after 3000 units. Paul has been back in England for the past 6 years, where he has been managing last sites in Chelsea for Mainstay Group and Rendall & Rittner. Paul also was opening Shard Place part of the Shard complex in London. Paul is now completing Cortland/LIV’s first Build-to-Rent building in Watford that is scheduled to open in March 2022.

  • 14:45 - 15:30 BREAKOUT STREAM 2: COP on Amber Alert

    Catching up on the latest sustainability and energy industry news after Nick Proctor recently attended the COP26.

    Tim Stephen of Community Utilities will be hosting a Q&A with Nick Proctor of Amber Energy.

     

    Tim Stephen, Community Utilities – Prior to joining Amber, Tim has been in the student housing sector where he managed over 8,000 beds across the UK. A chartered surveyor (MRICS) with over 20 years of both client side and consultancy asset management experience under his belt in a wide range of sectors. As a self-confessed customer service geek, Tim spends his time working out what customers want and making it happen!

     

     

     

    Nick Proctor, Amber Energy – After completing a graduate scheme with RBS and being offered his dream promotion, Nick Proctor decided that if he didn’t take the opportunity to set up his own business there and then, he probably never would. So, in 2009, after seeing some of his banking clients being overcharged and underserved by their energy consultants, he founded Amber to provide a genuine alternative. Fast-forward 12 years; Amber is a B Corp certified business, with 100 employees and was crowned energy consultancy of the year in 2020. Nick is also a member of the UKGBC.

  • 14:45 - 15:30 BREAKOUT STREAM 3: DMR – Best Practice in Affordable BTR Homes

    UKAA DMR Survey 2021 – aims and initial findings.

    Presented by James Pargeter, GAA

    Panel:  Tom Hatch ,Quod, Alix Green, DS2 and Dan Batterton, LGIM Real Assets

     

     James Pargeter, GAA – James has over 20 years of residential sector experience, with a focus on purpose-designed rent and Build to Rent (BTR) since 2012. He is a recognised advocate for the sector with extensive delivery experience, and understands the range of priorities for investors, owners, residents, local communities and policymakers in delivering successful long-term rental led developments. Before joining GAA, James was a Senior Director at Greystar – leading their engagement as BTR policy was emerging with UK central and local government, and with key project stakeholders. Previously, he led the Residential Projects team at Deloitte Real Estate for over 12 years. James sits on the Government’s BTR Joint Committee (MHCLG), the BPF’s BTR Committee, UKAA’s Policy Committee, and the Urban Land Institute’s (ULI) UK Residential Council. He is a regular speaker and commentator on BTR, wider housing issues and modular construction, and contributed to the ULI’s ‘Build to Rent: Best Practice Guide’.

     

     

    Dan Batterton, LGIM Real Assets – Dan Batterton is Head of Build to Rent at LGIM Real Assets. Launching the strategy in 2016 the portfolio has grown to over £2bn and over 6,000 apartments in planning, development or operation spread across the UK. Dan has over 20 years’ experience in the property sector and his exceptional understanding of portfolio strategy have been utilised to design L&G’s long-term acquisition, development, sustainability and operational strategy for the BTR sector. He leads the specialist BTR team at L&G that is delivering 1,500 new BTR homes per year. Joining Legal & General in February 2007 as Business Development Manager, Dan’s responsibility was to create new fund ideas and identify investment strategy opportunities. Previously Dan was an Associate Director at IPD Ltd where he was responsible for the UK portfolio analysis service to a collection of major institutions. He spent 9 years at IPD analysing drivers of historic fund performance and discussing strategies that will influence future returns.

     

    Tom Hatch, Quod

     

    Alix Green, DS2

  • 15:30 - 16:00 Tea & Coffee Break

  • 16:00 - 16:20 BTR Awards 2021

    Hosted by Matt Halfpenny, Property Recruitment Company

    Many thanks to all of you that submitted nominations.

    Join us to celebrate the winners, it could be you!

    Congratulations to our 2021 short listers:

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  • 16:20 - 16:50 HomeViews Residents’ Choice National Build To Rent Awards 2021


    The HomeViews Residents’ Choice National BTR Awards 2021 celebrate the top 10 national Build to Rent developments across the UK, as rated by verified residents on HomeViews.

     

    Hosted by Rory Cramer, Homeviews

     

  • 16:50 - 17:00 Wrap Up & Conference Close

  • 17:00 - 18:30 Drinks Reception

  • 18:30 - 20:30 Dinner sponsored by Quadient

  • 20:30 - 22:30 After Dinner Entertainment – Live Music from Hot Property

    Dance the night away and end a great day with  live music with band Hot Property.

     

    Hot Property is a band made up of property industry professionals and developers who have been performing together at real estate industry events for 20 years. Appearing regularly at Birmingham’s Jam House, they have played across the Midlands and London , raising thousands of pounds for charities including Property for Kids. They have travelled around the country and even performed at the Grand Hotel ,Cannes as part of Mipim. With a repertoire of rock favourites and party numbers the band currently features West Midlands  based developers Martyn Cartwright of the Barberry Group, Tim Blairs of Antringham Developments and Mark Wright of Trebor Developmments together with Andrew Yates of Bryan Cave Leighton Paisner in London.

  • - Resident Experiences – Throughout The Day

    Throughout the day we will have BTR resident experiences for you to take part in.

     

    Christmas Wreath Making

    We will have Wreath making drop-in sessions for you to try your creative hand at just in time for Christmas.

     

     

     

     

     

     

    Juice Bikes

    We will have Juice Bikes at the Educated Body exhibition stand number 17.

    This should satisfy the needs of delegates to exercise (and create a wonderful smoothie) after sitting and listening for an hour or so. There will also be a great prize to be won!

     

     

    Mindfulness Sessions

    Have the confidence to network better today by using some simple mindfulness techniques. Educated Body will welcome you to “the present moment” with a short session that will set you up for a more productive day.

    During other drop in events throughout the day, Educated Body will help you start to think about a happier you. Research tells us that being mindful, being “in flow” and linking this to a sense of purpose makes us all more happy.

    Learn some important takeaways that will make you perform better when you get back to work and some pathways to introduce mindfulness to your resident community.

    Marina Thomas, Educated Body’s expert mindfulness coach, will deliver a brief introduction to mindfulness, focusing on being in the present moment, practicing breath work and some simple techniques that could lead to a calmer, focused and more content life.

     

    KINDNESS AND EMPATHY PRACTICE TO IMPROVE LEADERSHIP

    Improving your leadership skills through empathy and kindness begins with taking time to be kind and compassionate to yourself, asking yourself how you are, physically and emotionally and really listening to the answer.

    During this session we will use techniques to check in and tune in to our inner voice and becoming aware whether it is our critic or our champion and using techniques to lower the volume, reframe, change the dialogue, and be present.

    These techniques help us to be able ‘to respond’ rather than ‘react’, giving time to check your intention, goal or target.  ‘Do my thoughts, speech and actions lead to the results I want? Does my behaviour serve me and the person I am talking to?’

     

    REDUCING STRESS AND ANXIETY THROUGH MINDFULNESS

    Understand how the brain adapts and changes through breathwork and being mindful.

    In 10 seconds, 3 minutes and 5 minutes, develop techniques to anchor you to the present moment and reduce stress and anxiety.

    Together we will practice simple and effective breathwork, the 3 minute breathing space, setting and intention

     

    CHANGING YOUR STATE TO ELEVATE POSITIVITY

    Learn how to turn a negative situation into a positive in a quick and easy way. This technique is useful for when you have had a stressful or negative experience that you want to let go and not take into your next meeting or conversation.

    Changing your state to reduce focusing on the past or fearing the future and being present and ready to engage with positive energy. Using our mind, breath and imagination to focus on different body parts as we scan from head to toe.

    After a brief exercise you will feel more positive, happier and an increased sense of gratitude.

     

    Chinese Craft: Woodblock printing

    A fun and quick form of creative expression ideal for a drop-in experience, participants will create their own series of individual woodblock prints on traditional rice paper.   Participants can choose from a selection of six different woodblocks, using traditional black or red ink.   There will also be available some traditional Chinese stamps to add to their prints to create a unique design.

    Throughout the workshop the artist will guide participants in the technique along with a commentary about the different meanings and symbolism behind the woodblocks.  Traditionally all of the woodblock graphics are used to bring good fortunes to the home.

    Taking around 10 minutes each participant will create a customised wood block printing from the selection woodblocks and paint colours available.  Each woodblock design symbolises different intent and meaning. Delegates will leave with 1-2 prints of traditional Chinese woodblock printing ready for display or to gift.