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UKAA Expo 2020

Thursday 13th February for The UKAA Expo 2020

Business Design Center

52 Upper Street, London, N1 0QH

10am - 5pm

Standing on the stairs at the end of Expo, looking down at the exhibitions being broken down, it was hard not to feel a bit emotional – another tremendous day, showing all the things that make working in Build To Rent so rewarding.  

Growth: Bigger and better than ever, more exhibitors, and more companies taking part in the reverse trade show - a real USP again - and it certainly felt like more business was being done with more of the right visitors.  

A great atmosphere: A real buzz throughout the day, great conversations going on across the hall in the Furniture Practice lounge (and on the sofas provided by BoConcept and Base Furnishings). The food and drinks from Pretty Bean Coffee Co, Lets Do Temaki and Hush Hush Chefs went done exceptionally well. Special mentions to the Yorkshire beer from Regal Blinds and the David Phillips coffee bar.  

Things to learn:  All of the sessions were excellent and some challenging topics (all the slides are here):

MMC – an End to End risk review – NHBC

Safer and Stronger Communities – the role you play – Walker Morris / Surviving Economic Abuse

Fire Risk and Building Management – NHBC

The Future of Community Engagement – Built ID

Brand Marketing 2020: transforming the path to rent through GoDirect marketing – LeaseLabs by RealPage

Our membership tools – BlueInk esigning software, Unissu Proptech procurement and the smart Member database from Built-ID.  

Opportunities to improve: Apologies for making the names on the badges so small (did anyone use the QR codes) and to anyone who had to queue to get their stands away from the BDC – the message has been passed on. Also we need to make sure that everyone who registered actually turns up  - hopefully this will help them see what they missed.   

We really hope you enjoyed a profitable and stimulating day – tell us how it was for you here. If you would like to exhibit at the UKAA conference on 17th November and / or the 2021 Expo – sign up here.   

Thank you for joining us and thanks to our sponsors Bo Concept, Mint Commercial Interiors, The Furniture Practice and Greystar, to our exhibitors, our reverse trade show hosts, our speakers and everyone who worked so hard to make the Expo happen. 


“We truly value our involvement in the UKAA. The organization has a series of events throughout the year that have helped us stay at the forefront of the Build to Rent sector. The annual conference, UKAA Expo, and a series of roundtable sessions provide valuable insights from a wide range of perspectives—operators, investors, and suppliers.”

Phil Lamb - SmartRent


View the highlights video



  • 16:00 - 17:00 Drinks Reception

    Join us after a busy day of sessions and impressive exhibition stands at our drinks reception for a final chance to network.

  • 16:45 - 17:00 Event End

  • 15:00 - 15:40 Session 6 – Brand Marketing 2020: transforming the path to rent through GoDirect marketing – LeaseLabs by RealPage

    Location: Silent Theatre

    Presenter:  Steven Ozbun, President at RealPage

    Building a brand today is limited only by your imagination and determination. By utilising a modern mix of marketing channels coupled with crowd sourcing content and influencers, learn how some of today’s most innovative brands in multifamily have mastered the art of creating emotional connections to consumers. GoDirect marketing is the way of the future, dive into the data that proves the theory that if maximize the path to rent the results are limitless.

    View slides 

  • 14:30 - 15:00 Session 5 – The Future of Community Engagement – Built ID

    Location: Theatre 1

    Presenter: Oliver Hudson,  Associate Director at Built-ID

    Hear about some of the offering BTR can use:

    • – Discovery Tools – We’re creating the definitive database of global real estate projects and company profiles.
    • – Engagement Tools – We’re reducing the barriers to community engagement in development with Give My View.

    View slides

  • 14:00 - 14:40 Session 4 – Fire Risk and Building Management – NHBC

    Location: Silent Theatre

    Presenter: Brian Stevenson, Senior Technical Operations Manager  at NHBC

    View slides

  • 12:30 - 14:00 Lunch

    Lunch on the day is provided by StreetDots with two street food options.

    Green UKAA vouchers will be given on the day to redeem your free lunch.


  • 11:30 - 12:10 Session 3 – The Tech behind the BTR game – VU.City

    Location Silent Theatre

    Presenter: Ross Jenner, Sales Director at VU.CITY

    The UKAA Annual Conference 2019 was centred around ‘The BTR Game’. Please click here to recap on the day. 

  • 11:00 - 11:40 Session 2 – Safer and Stronger Communities – the role you play – Walker Morris / Surviving Economic Abuse

    Location: Theatre 1

    Presenters: Deborah Brown, PRS Housing Management & Litigation at Walker Morris and Stephanie Orr, Surviving Economic Abuse 

    Moderator: Tracey Hartley, Head of Residential at The Howard de Walden Estate


    Join us for a thought provoking session on:

    • – What behaviours impact your community?
    • – How can you better identify and respond to domestic and economic abuse?
    • – What steps can you take to help build a safer and stronger community? 

    View slides

  • 10:30 - 11:10 Session 1 – MMC – an End to End risk review – NHBC

    Location: Silent Theatre

    Presenter: Richard Lankshear, Innovation Manager NHBC

    NHBC has a proud record in supporting innovation in housebuilding and in the 84-years since its inception, residential construction has changed dramatically.

    To assist the current drive towards Modern Methods of Construction, NHBC has a dedicated team to review all MMC systems and has a unique insight into the risks of innovative forms of construction and how they can be mitigated.

    View slides

  • 10:00 - 10:30 Event Open

    Doors open from 10am but registration is open throughout the day.

  • 08:00 - 10:00 Reverse Trade Show – Only open to exhibitors

    All exhibitors have access to The Reverse Trade Show where they have scheduled 1:1 meeting with leading Operators, Investors and Developers.