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UKAA Roundtable – Embracing tenant feedback to enhance satisfaction, avoid disputes and cut costs 

Wednesday 14th August 2019

Please join us alongside Inventory Hive for a roundtable discussion on tenant feedback.

The founder of Inventory Hive (cloud-based software) will explore how the BT property reporting process is typically the wrong way around – meaning tenants often only engage with their reports when checking-out, which leads to misunderstandings and disputes.

Combining knowledge gained from working with letting agency and purpose built student accommodation clients (PBSA), Inventory Hive has created purpose BTR tools to drive efficiency. They are being used by numerous BTR providers across 20 UK sites over the last 12 months (along with thousands of existing PRS & PBSA clients).

Click here to view the current Inventor Hive paperless process. 

This event will explore the following topics:

Understanding the current status-quo:

  • Reflect upon a typical tenant BtR journey.
  • Why the reporting admin is often not tenant-centric.

Consider the future possibilities:

  • 360 degree App integration with Ricoh Theta cameras.
  • Tenant-centric approach that drastically cuts staff admin and cost.
  • Workflows that enhance satisfaction & avoid disputes.
  • The influence of tech to create seamless tenant journeys.

Event timing:
8.00am – Arrival
8.00am – 8.30am – Breakfast
8.30am – 10.00am – Roundtable
10.00am – 10.30am – Networking
10.30am – Session end