The United Kingdom Apartment Association (“UKAA”, “we” and “us”) is committed to protecting the privacy of those with whom we interact and we recognise the need to respect and protect information that is collected or disclosed to us (called “Personal Information”, explained below).
This Privacy Notice is intended to tell you how we use your Personal Information, and we’ve tried to explain what we do in enough detail to give you the information you need at a glance. If you still can’t find the information you need, you can email us at [email protected] .
This Privacy Notice applies to the UKAA website and services that refer to or link to the Privacy Notice and will apply whether you access our services using a computer, mobile phone, tablet, TV, or other device.
Who are we?
We are the data controller of the Personal Information (explained below) that we collect about you. We have a current registration (number ZA49296) in the Data Protection Register. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us using the details below:
Our full details are:
Kinetic Business Centre
For the purposes of this Privacy Notice “Personal Information” consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, address, telephone number, photographs, location data, an online identifier (e.g. cookies identifiers and your IP address) or to one or more factors specific to your physical, economic, cultural or social identity.
We may collect use, store and transfer different kinds of Personal Information about you which we have grouped together as follows:
The UKAA collects information when a user visits our website, when a customer becomes a member or purchases our services, and when a customer contacts us whether by the telephone, email or post. We use different methods to collect data from and about you including:
We may use the Personal Information that we collect for the following purposes:
III. Statistical Purposes – for research, statistical and behavioural analysis;
VII. Legal Obligations – to comply with our legal and regulatory obligations; and
VIII. Updates – to communicate with you, including communicating with you about your transactions with us, giving you important information about your membership, sending you notices about any material changes to our Privacy Notice, and, where permitted by you and applicable laws, marketing, sending you offers and promotions for our services.
The law allows us to use the Personal Information as set out above on the basis that the processing is necessary for the performance of a contract with you, or we are acting in our “legitimate interests” in the promotion and efficient running of our business.
When you become a member of our organisation, purchase any of our event tickets, request information on our website or otherwise communicate with us, we may use your Identity and Contact Data to send you marketing-related correspondence by email related to our services.
When we process your Personal Information for marketing purposes, we do so on the basis that it is in our legitimate interests to do so, in promoting our organisation and to personalise and to target more effectively our marketing communications to ensure, to the extent possible, that any marketing-related correspondence is relevant to you
If you are currently receiving regular mailings from the UKAA and would like this to stop, you can opt out and ask for your information to be removed from our database. To opt out of receiving marketing-related correspondence, please click “Unsubscribe” from any marketing or promotional email you receive from us. This will ensure that we will not send you regular mailings of that sort again unless you opt back in, but we will still have your email information.
We will only use your Personal Information for our internal business purposes, some of which are mentioned above. We may disclose your information to the following entities:
III. Other Parties At Your Direction
We may share Personal Information about you with third parties when you request such sharing.
We have put in place appropriate physical and technical measures to safeguard the Personal Information that we collect in connection with our services. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality. However, please note that although we take appropriate steps to protect your Personal Information, no website, device, online application or transmission of data, computer system or wireless connection is completely secure and therefore we cannot guarantee the security of your Personal Information.
International Transfer of Data
The Personal Information that we collect from you may be stored and processed in your region, or transferred to, stored at or otherwise processed outside the European Economic Area (“EEA”), including but not limited to the United States of America (where, MailChimp is based) or in any other country where the UKAA’s service providers maintain facilities.
By using or participating in any Service and/or providing us with your Personal Information, you acknowledge that we will collect, transfer, store and process your information outside the EEA. We will take all steps reasonably necessary to ensure that your Personal Information is kept secure and treated in accordance with this Privacy Notice and the requirements of applicable law wherever the data is located.
Where we transfer your Personal Information outside the EEA to other third parties, we will ensure that appropriate transfer agreements and mechanisms, such as the EU Standard Contractual Clauses, are in place to help ensure that our third party service providers provide an adequate level of protection to your Personal Information. MailChimp are certified under the EU/US Privacy Shield, which ensures adequate protection is provided to your personal data. We will only transfer your Personal Information outside the EEA in accordance with applicable laws or where you have given us your consent to do so.
The UKAA retains Personal Information for as long as necessary to fulfil the purposes for which your Personal Information has been collected as outlined in this Privacy Notice unless a longer retention period is required by law. When your Personal Information is no longer required for the purpose it was collected or as required by applicable law, it will be deleted and/or returned to you in accordance with applicable law.
The UKAA will collect, store and process your Personal Information in accordance with your rights under any applicable data protection laws. Under certain circumstances, you have the following rights in relation to your Personal Information:
III. Data Portability – you may, in certain circumstances, request us to port (i.e. transmit) your Personal Information directly to another organisation.
VII. Prevent automated decision-taking – in certain circumstances, you have the right not to be subject to decisions being taken solely on the basis of automated processing.
Enforcing your rights
If you wish to enforce any of your rights under applicable data protection laws, then please see section 11 below. We will respond to your request without undue delay and by no later than one month from receipt of any such request, unless a longer period is permitted by applicable data protection laws, and we may charge a reasonable fee for dealing with your request which we will notify to you. Please note that we will only charge a fee where we are permitted to do so by applicable data protection laws.
If you are concerned that we have not complied with your legal rights under applicable data protection laws, you may contact the Information Commissioner’s Office (www.ico.gov.uk) which is the data protection regulator in the UK. which is where the UKAA is located. Alternatively, if you are based outside the UK, you may contact your local data protection supervisory authority.
Our website may contain links to other third party websites that are not operated by the UKAA. These linked sites and applications are not under the UKAA’s control and as such, we are not responsible for the privacy practices or the content of any linked websites and online applications. If you choose to use any third party websites, any Personal Information collected by the third party’s website will be controlled by the Privacy Notice of that third party. We strongly recommend that you take the time to review the privacy policies of any third parties to which you provide Personal Information. In particular, our partner events are not covered by this Privacy Notice. Please refer to the third-party organiser’s privacy notice when booking a place at one of our partner events. We provide links to third party companies, we accept no responsibility on the use of your data on their site. We do not pass personal data on the third parties from the members benefits page.
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It also is important that you check back often for updates to the Privacy Notice, as we may change this Privacy Notice from time to time. The “Date last updated” legend at the bottom of this page states when the notice was last updated and any changes will become effective upon our posting of the revised Privacy Notice.
We will provide notice to you if these changes are material and, where required by applicable law, we will seek your consent. We will provide this notice by email or by posting notice of the changes on the UKAA website or through any relevant Services.
If you have any questions regarding the collection, processing, or use of your Personal Information or if you wish to correct, block, rectify, object, access, revoke your consent to any applicable aspect of this Privacy Notice or delete any of your Personal Information, please contact us:
Kinetic Business Centre,
Theobald Street, Borehamwood,
Herts WD6 4PJ
020 8387 4000 (Monday to Friday, 9.00am – 5.00pm)
Date last updated: 6th August 2018