Focus on Operations: Experience from the frontline (J)

Frontline staff and management reveal their real-life experiences delivering great customer service during lockdown.

Chair

Stephanie Barbabosa, Lendlease  

Panellists 

  • Rob Sumner, Investment Director, Sigma

  • Leo Glass, GM at Bath, Urbanbubble

  • Kimberly Tsiga, Building Manager The Lansdowne Birmingham, Way of Life 

  • Hannah Avery, Resident Engagement ManagerJLL

 

Theme: Operations