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UKAA News Buzz 15/10/2020 – Handling the lockdown home delivery legacy


Welcome to a UKAA News Buzz sponsored by Quadient and guest edited by Commercial Director of Parcel Lockers Division in UK and Ireland, Bren Standell. 
As of this September, many individuals and families around the country are starting to gradually return to their pre-lockdown routines. Schools are open, the end of the national furlough scheme is in sight and the government has developed a comprehensive ‘return to office’ campaign. The net effect is that fewer people will be spending less time at home, but will newly formed habits over home delivery change as a result?
Reports vary, but there is no argument over the significant increase in online shopping over the past few months – with perhaps the best indication of the scale of change being the amount of new jobs being created to meet demand – Amazon is making 7000 new hires, for example. Unfortunately, despite an easing of the lockdown situation, the global pandemic is far from over, and we all must continue to live with a variety of changes and restrictions. As a result, where it comes to choosing where to have online deliveries sent to, the situation is complicated. Most of us won’t want to risk packages being left on doorsteps,  but due to a continued need to reduce social contact wherever possible, we will have to be mindful of whether packages are allowed to be left with neighbours, property management staff or returned to sorting offices. Plus, if people decide to order items to their place of work, they’ll have to be mindful of changes in rules, as internal distribution of items will obviously increase social interaction.
Compounding this situation is the run up to what could be the biggest Black Friday and Christmas for online shopping we have ever seen. Sales at physical shops are going to be lower than in previous years due to continued social distancing and retailers are going to want to make up for the overall impact that lockdown has had.
Time will tell, and it will be interesting to see how residents, managed properties and other locations adapt to the changing situation, but all of this is generally forcing a rethink on online delivery options and is why we are continuing to invest in new ways for residents and property managers to achieve more freedom and convenience in how they approach online ordering and parcel management.
Next week, on Tuesday 22nd, Quadient is sponsoring the UKAA Virtual Reverse Trade Show – we’re looking forward to meeting with some of you then and talking about some of these challenges.
I hope you enjoy our sponsored edition of the News Buzz, bringing you the latest BTR news.

Bren Standell
Commercial Director Parcel Lockers Division UK/IRL, Quadient UK

Introducing this week's UKAA News Buzz Sponsor:  
Parcel Pending simplifies daily management of parcels with automated, secure and contact-free lockers

With Parcel Pending, package deliveries are made directly to lockers by carriers, enabling property staff to focus on higher-value tasks, saving time and reducing operational costs. Parcel locker systems are designed and engineered to meet the unique space needs of each property and can be integrated with property management software.

Further explore
Residents of Velocity Village enjoy simple parcel deliveries with intelligent parcel lockers from Quadient

One of a number of sites in the UK managed by AddLiving, 300-unit Velocity Village is aimed at professionals and students.

In 2019, AddLiving decided to automate elements of the on-site parcel delivery process and introduce Quadient's secure parcel lockers to give residents 24/7 access to their delivered parcels.

Learn more
UKAA news…

UKAA Webinar TODAY AT 10AM: Safe ways to manage access – Emerging from Covid-19 Presented Klevio


Virtual Reverse Trade Show 2020 Sponsored by Quadient – Tuesday 22nd September 2020 


UKAA Webinar Thursday 1st October: Lifting BTR in the halls of power; how the sector can elevate itself with policy-makers Presented by Arcadis with guest speaker Gavin Barwell


UKAA Webinar Thursday 8th October: Sustainability in the built environment – key initiatives and legal considerations presented by Osborne Clarke


UKAA Operators Forum: Thursday 10th Sept @ 2pm
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UKAA Senior Leadership Forum: Wednesday 23rd Sept @ 11am
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UKAA Suppliers Forum: Tuesday 6th October @ 2pm
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UKAA Review: Why Construction Technology Is So Important Presented by Osborne Clarke

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UKAA Review: Managing Risk in Leisure Facilities Presented by motive8 & PIB

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The UKAA Festival of Build To Rent
Save The Date: Monday 16th – Friday 20th November 2020

This is going to be big, it's going to be different and we want to make it your most valuable on-line experience of 2020.

Tell us the topics, the speakers and anything else from around the world that you would like to see in our short survey: 
Last chance to tell us your suggestions >>
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The BTR Awards – In connection with The UKAA Festival of Build To Rent 2020
Recognise your staff who have been your heroes through the pandemic! We're looking for your people who went above and beyond. 

Read more and nominate >>

We need you! Get involved in new UKAA projects to help shape the future of BTR: 

UKAA and the Royal College of Arts Service Design Course are partnering on a project to reimagine the high street.

Get involved >>

Join our workshop on Friday 25th Sept at 11am
Help Built ID and the UKAA create the definitive Q&A library for BTR community consultations.

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Member news:

Welcome to new members ClearFibre bringing full fibre home managed internet service to property developers

Sky expends in the BTR sector

We have a problem – Low housing stock, Brexit, fire-cladding and now COVID-19. Sanjeev Patel of PPP Capital explores

SmartRent announces the appointment of experienced technologist Muir Baxter UK team

Savills Charlie Weatherill moves to Telford Homes

HPS on Outsourced FM – The future of BTR and PBSA

Fresh Property Group Consolidates Residential for Rent Operations on Yardi

Series 2 of the LMRE 'The Podcast' schedule released

Quintain rebrand and announce major hire

Moda’s James Blakey considers Planning for the Future white paper

Addleshaw Goddard advice PIC on first BTR scheme

Industry news…

UKPA webinar – Is PropTech creating job losses or opportunities?  


Amazon target property managers with Alexa For Residential


Tesco to trial drone home deliveries from October


Dataloft report on Q2 London rental value change


US Multifamily rental collection at 76% in September


New Digital Weapons in the Apartment Amenities Arms Race


NAA news…

Download UNITS Magazine 
September 2020 Issue 

Industry Insider – Dealing with Rotted Fence Posts

View resources >>

Campus Connex – Are Self-Guided Tours Ready for Prime Time?

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Marketing Buzz – Connecting With Prospective Residents While Social Distancing

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Marketing Buzz – Ready for Your Close-up? Crisis and Disaster Media Management

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